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The website has been updated for the 2022-2023 policy (Sept. 1, 2022 - Aug. 31, 2023).
Click here for an FAQ on Plan coverage related to COVID-19 that will be continually updated as we monitor the situation.

Assistance Centre

*Please note that the Care Centre will be closed on September 5 and October 11.

On-Campus Care Office hours: Monday to Friday from 9 am to 5 pm.

*Please note that the On-Campus Office will be closed on Sept. 5, Sept. 30, Oct. 11 and Nov. 11.

All campus offices will be closed on October 11 due to and Employee "thank you day".


The following frequently asked questions are posted to help you better understand the Plan.

For information on how to opt out, click here, or to enrol your spouse and/or dependent children, click here.


Support Form

Contact Us

Find Us


Health Services, Room 1006

University of Waterloo

200 University Avenue West

Waterloo, ON  N2L 3G1

By mail

Dept. WUSA

1200 McGill College Avenue, Suite 2200

Montreal, Quebec  H3B 4G7

Tel: 1-519-783-1357

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