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This website has been updated for the 2020-2021 policy year (Sept. 1, 2020 – Aug. 31, 2021). For information on the 2019-2020 policy year, click here .

Click here for an FAQ on Plan coverage related to COVID-19 that will be continually updated as we monitor the situation.

Assistance Centre

We like to make ourselves available. Call us at 613-683-8511 from Monday to Friday from 9 am to 5 pm, or pick the way that best suits you to contact us.


The following frequently asked questions are posted to help you better understand the Plan.


Find Us

Visit the on-campus office.

University of Ottawa Students' Union Care Office

UCU 031B (University Centre)

85, University Private

Ottawa, ON  K1N 9A7

See on Google Maps

Friday from 9 am to 5 pm

*Please note that the Care Office is closed until further notice.

By mail


Dept. UOSU

1200 McGill College Avenue, Suite 2200

Montreal, Quebec  H3B 4G7

Chat With Us

Chat online with the Care Centre, Mon. – Fri. from 9 am to 5 pm.

Chat now

Support Form

Fill out the student support request form.

You cannot opt out or enrol your family by using this request form.

Enrolment and opt-out requests submitted via this form will not be fulfilled.
For information on how to opt out, click here, or to enrol your spouse and/or dependent children, click here.


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