How to Claim

GROUP NUMBERS
Provide this information when claiming:

141012
Health, Dental, and Vision benefits
Provided by Sun Life Assurance Company of Canada (Sun Life)

97180
Travel claims
Benefits provided by Blue Cross

In this section, you will find information on submitting claims.

Claim Forms, as well as additional information, can be found in the Download Centre.

Note: Reimbursement is based on reasonable and customary fees. The benefit for which you are claiming for must be paid in full and be in your possession before the end of the policy year.

Deadline for Health & Dental Claims Submissions

All health and dental claims must be received by Sun Life Assurance Company of Canada no later than 365 days (12 months) after the date you incur the expense or 90 days after the end of your coverage, whichever is sooner. Full-year coverage for the current policy year ends Aug. 31, 2023.

Full-year coverage for the previous policy year ends Aug. 31, 2022.

Be sure to leave adequate time for delivery.

Where to Send Health & Dental Claims

Sun Life Assurance Company of Canada (at the address indicated on the form).

You can also file claims online through the Studentcare mobile app. For more information, and to download the app, click here.

Note for new users with Android 12 or later: You may notice some issues with the appearance of the app’s interface. These issues don't affect the app’s functionality, but we understand they can be bothersome. We apologize for any inconvenience and thank you for your patience while we work on resolving these issues.

Where to Send Travel Health Claims

If you use any of your travel benefits, you must call CanAssistance at the numbers below immediately to find out how and when to submit your claims. See the Travel Health Passport and detailed explanation of coverage for more information.