Present your Pay-Direct Card to pharmacists, dentists, and a number of other health professionals for immediate reimbursement (you won’t have to pay the full amount of your bill up front).
Your Member ID for Pay-Direct claims is your Group Number/Prefix CSS + your 7-digit student ID number + your 2-digit dependent code.
The 2-digit dependent code is: 00 for the member (i.e. the student), 01 for the member’s spouse (21, 31, etc. for subsequent spouses), and 02-20 for dependent children (oldest is 02, second oldest is 03, and so on).
Register to submit claims online by visiting students-healthportal.securiancanada.ca or by downloading the Securian Canada Health-Portal mobile app on the App Store or Google Play.
See the registration guide and the claim submission guide to get started.
Your Member ID for online claims is your Group Number/Prefix CSS + your 7-digit student ID number.
Mail a Claim Form to Securian Canada at the address indicated on the form. Your Member ID for claims by mail is your Group Number/Prefix CSS + your 7-digit student ID number + your 2-digit dependent code.
All health and dental claims must be received by Securian Canada no later than 90 days after the end of the policy year in which the claims were incurred or 90 days after the end of your coverage, whichever is sooner.
See the Travel Claims page for claiming instructions.
See the Gender Affirmation Care page for claiming instructions.
ADVANTAGES OFFERED BY THE ASEQ | STUDENTCARE NETWORKSOnly professionals that are members of the ASEQ | Studentcare Networks will appear. To Discover the Studentcare Networks’ Advantages, click on one of the Studentcare Networks below.
