Yes. During the Change-of-Coverage & Opt-Out Period, you can opt out of the Enhanced Care Plan either partially or completely, choose the Basic Care Plan (a different level of coverage at a lower cost), or mix and match portions of the Enhanced Care and Basic Care Plans. Only new Winter Term students can opt out during the Winter Change-of-Coverage & Opt-Out Period

All opt outs and coverage changes are done online through the website by clicking here. You’ll need your student ID number and your date of birth. Changing your coverage  online ensures quick processing and allows you to receive an instant confirmation of your changes.

After you’ve successfully changed your coverage, you'll receive an automated confirmation email once it’s complete. If you don’t receive a confirmation email by the end of the Change-of-Coverage & Opt-Out Period, please contact the Care Centre.

After your opt out or coverage change is completed and shortly after the end of the Change-of-Coverage & Opt-Out Period, the difference in Plan fees will be credited to your student account.

Yes. During the Change-of-Coverage Period you can opt out of Legal Essentials online by clicking here. You will be required to select your student association and provide your valid student ID and date of birth. Once your opt out is complete, you will receive a Legal Protection Program opt-out confirmation email. Please note: opting out of Legal Essentials will not affect your other PGSS Health & Dental Plan benefits. Should you wish to change your Health & Dental Plan coverage, please click here for more information. 

Yes. During the Change-of-Coverage & Opt-Out Period, you can opt out of Virtual Health Care (Dialogue) online by clicking here. You will be required to select your student association and provide your valid student ID and date of birth. Once your opt out is complete, you will receive a Virtual Health Care opt-out confirmation email. Please note: opting out of Virtual Health Care will not affect your other PGSS Health & Dental Plan benefits. Should you wish to change your Health & Dental Plan coverage, please click here for more information. 

All self-enrolments are done online through the website by clicking here. You’ll need your student ID number and your date of birth. Self-enrolling online ensures quick processing and allows you to receive an instant confirmation of your self-enrolment request.

If the university didn’t bill you automatically but you’re eligible for the Plan, you must provide proof of eligibility (“Invoice/Facture”) during the online self-enrolment process.

Yes, international students who are eligible for the dental portion of the Plan and have been granted a Quebec Medicare card (RAMQ) may also enrol themselves in the health portion of the Plan online during the appropriate Change-of-Coverage & Opt-Out Period. You’ll be required to provide a copy of your RAMQ card during the enrolment process.

Once your online self-enrolment and proof of eligibility documents have been reviewed, you’ll receive an automated email with payment instructions and a deadline during or shortly after the Change-of-Coverage & Opt-Out Period.

All self-enrolments for Fall Term students are valid from Sept. 1, 2023 – Aug. 31, 2024. New eligible Winter Term students may enrol themselves in the Plan for coverage between Jan. 1 – Aug. 31, 2024.

Your Plan gives you the option to enrol your family (spouse and/or dependent children) during the Change-of-Coverage & Opt-Out Period by completing an enrolment process and by paying an additional fee, over and above your individual fee as a Plan member, through the website by clicking here. Common law couples are eligible. Only new Winter Term students can enrol their dependants during the Winter Change-of-Coverage & Opt-Out Period.

Your Plan gives you the option to enrol your dependent children and/or your spouse. You can only cover one spouse at a time.

No, you must remain covered by the Plan in order to enrol your eligible family members. Dependants’ coverage must be equal to or lesser than the Plan member’s coverage.

Coverage is only for the current policy year. If you want to cover your dependants in subsequent policy years, you must renew your couple/family coverage during the Change-of-Coverage & Opt-Out Period at the beginning of each school year.

You can submit claims quickly and easily on the go through GreenShield’s GSC everywhere mobile app available on the App Store or Google Play.Alternatively, you can also submit your receipts and paper claims directly to GreenShield, or online through GreenShield's online portal. For more information, click here.

An explanation of benefits (EOB) statement tells you what portion of a claim was paid to the health-care provider and what portion you must pay. Once your claim has been processed, you’ll receive an EOB from your insurer either electronically or by mail.

You can register for an account with GreenShield at Greenshield’s online portal to submit claims online, check your claims’ status, and register for direct deposit, among other services. You’ll need your Member ID, which is PGS + your student ID number + 2-digit dependent code (e.g. PGS111222333-00). For more information, click here.

You can register for an account with GreenShield at Greenshield’s online portal to submit claims online, check your claims’ status, and register for direct deposit, among other services. You’ll need your Member ID, which is PGS + your student ID number + 2-digit dependent code (e.g. PGS111222333-00). For more information, click here.

All health and dental claims must be received by GreenShield no later than 12 months after the date the eligible benefit was incurred.

For services incurred before Sept. 1, 2023:

Submit your claims to Desjardins through Desjardins’ secure submission page or send a claims form by mail. All claims must be received by Desjardins by Nov. 29, 2023. For more information, click here
 

Yes, prescription drug coverage is available through both the Basic Care and Enhanced Care Plans. For more information, click here.

In order to claim for prescription drugs covered by your Plan, you must first be covered by RAMQor a private or public drug insurance plan. For more information, click here.

To find out if a drug is eligible for coverage under the Plan, please visit the Greenshield’s online portalor the GreenShield’s GSC everywhere mobile app available on the App Store or Google Play. Alternatively, you can call GreenShield directly at 1 888 711-1119.

If you don’t have access to a private or public drug plan (through your employer, parents, or spouse), you must register for the RAMQ Public Prescription Drug Insurance Plan. For more information, click here.

All claims for prescription drugs must first be submitted to a parent’s or spouse’s/employee plan or to RAMQ before being submitted to the student Health Plan.Quebec residents can be covered for up to 100% of eligible prescription drug costs by combining their private/RAMQ drug coverage and their student Health Plan. For more information, click here.

The Studentcare Networks are composed of different types of health and dental practitioners conveniently located in your area and other regions of Canada. Their commitment to helping students provides you with the option of paying less for their services. Studentcare Networks savings work in addition to your insured benefits so that you can save even more money.

You’re not limited to Studentcare Networks members. You’re covered for the insured portion regardless of the practitioner you choose. By consulting a member of the Studentcare Networks, you’ll get additional coverage.

Yes, you can access your Plan benefits if you have access to any Canadian provincial health-care coverage.

If you’re covered by health care from another province, you can still claim for prescription drug costs under your student Health Plan. For coverage details, click here.

Yes, you can use your Plan benefits anywhere in Canada. For more information on how to claim, click here.

Yes, if you’re covered by another extended plan in addition to your student Plan (e.g. through a parent's or spouse's employer, or your own employer), you may coordinate the benefits in order to increase your overall coverage, up to 100%.

If you’re covered by your employer in addition to a student Plan, your employee plan is your primary plan. All claims must first be submitted to your employee plan, and then the remaining balance can be sent to your student Plan. For step-by-step instructions, click here.

If you’re covered by your spouse’s or parent’s plan in addition to a student Plan, your student Plan is your primary plan. All claims must first be submitted to your student Plan, and then the remaining balance can be sent to your spouse’s or parent’s plan. For step-by-step instructions, click here.