Exception Request System

The Exception Request system allows students to request opt outs or family enrolments after the Change-of-Coverage & Opt-Out Period has ended. You’ll need to provide basic information, as well as an explanation as to why you should exceptionally be allowed to opt out of or enrol in the Plan after the end of the Change-of-Coverage & Opt-Out Period.

You will only have one opportunity to submit an Exception Request, so please make sure to describe your situation clearly and upload all documents supporting your request.

If your student association requires proof of coverage to opt out of the Plan, you’ll need to provide proof of alternative coverage (e.g. a copy of your benefits card or a letter from your employer).

Please note that Exception Requests can take up to 30 days to process.

Student ID

Date of Birth

Confirm Email

I have read and agree to the terms and conditions of use.

Please note: In these challenging times and with the COVID-19 pandemic still active, we’d like to remind you that the policyholder (your student association) and the insurers reserve the right to make amendments to the benefits and services covered by the Plan without prior notice. Please review the Terms and conditions of use and visit www.studentcare.ca regularly for the most up-to-date information. Thank you.

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