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Advantages of my coverage

In addition to your Plan coverage, you have access to other services, including:

  • Online Services: an online coverage manager to make changes to your coverage and to enrol your spouse and/or dependent children during the Change-of-Coverage Period, a mobile app to submit claims, and access to the insurer’s website to check your claims’ status online
  • Studentcare Networks: Networks of over 3,000 health-care practitioners across Canada who have reduced the cost of their services for Plan members
  • Empower Me: a 24/7 mental health and wellness service
  • Legal Essentials: a legal consultation service for all legal questions and legal representation for housing, employment, academic rights and public notaries

Online Services

Online Opt Outs and Enrolments

During the Change-of-Coverage Period, if you’re an eligible student, you can change your coverage, enrol your spouse and/or dependent children, or opt out of the Plan through the online coverage manager.  If you are eligible, you can also enrol yourself here.

Mobile App for Claims

Search Studentcare mobile on the App Store or Google Play, and use the app to:

  • Submit your claims quickly and securely on your smartphone
  • Access your Pay-Direct Card for immediate processing of prescription drug claims

Click here for more information.

Checking Your Claim’s Status Online

Once you've had a claim processed by the insurer, you can view your claims information, print details of your claims, and register for direct deposit on your insurer's website. Click here for more information.

Studentcare Networks

You’re covered for the insured portion of your Plan regardless of the health-care practitioner you choose. By consulting a Studentcare Network member, you’ll get additional coverage.


Preferred rates on 50-minute adult therapy or coaching   sessions

  • 10% off prescription drugs (max $40)*
  • 20% off select regularly priced Rexall brand non-prescription products*

*Certain conditions apply.


20%-30% off dental services



  • $100 off Standard LASIK*
    ($50 off per eye)
  • $200 off Custom LASIK*
    ($100 off per eye) 

*Certain conditions apply.

Independent Specialists

  • 30% off prescription eyeglasses, up to $75
  • Discounts on eye exams and contact lenses
  • No more than $45 for an initial assessment
  • $35 for subsequent visits
Massage Therapy
  • $30 (plus HST) for a 30-minute treatment
  • $55 (plus HST) for a 60-minute treatment
  • No more than $40 for an initial assessment
  • $25 for subsequent visits
  • No more than $100 for an initial assessment
  • No more than $50 for subsequent visits

Other Services

Combining Plans & Coordinating Benefits

If you're covered by another extended plan in addition to your student Plan (e.g. through a parent's or spouse's employer, or your own employer), you may coordinate the benefits in order to increase your overall coverage, up to 100%.

Empower Me

For eligible undergraduate and graduate students at the University of Waterloo

Well-Being Resources

A confidential support service available 24/7: 1-833-628-5589

Powered by Optima Global Health.

Legal Essentials

For full-time and part-time Waterloo students

Legal consultation service for all legal questions
Plus, legal representation.

A lawyer will take charge of proceedings related to:

Housing - Employment - Academic - Public Notaries