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Your Plan administrator, ASEQ | Studentcare, has compiled some important information and resources on COVID-19 and your student coverage to provide you with support and up-to-date information during this time.
An FAQ for your Plan, addressing commonly asked questions about coverage during the pandemic, is available at www.studentcare.ca or www.aseq.ca.
Despite disruptions to in-person medical services, you can still use a number of your Plan benefits through virtual sessions with health practitioners. See the FAQ for details.
Please check back often—the FAQ will be continually updated as we monitor the situation.
Information on the status of the outbreak in Canada, symptoms, preventive measures, travel advisories, and more:
Government of Canada
International updates:
World Health Organization
Information for travellers and Canadians abroad:
Global Affairs Canada
Information on exposures in your area:
COVID Alert app
Information for your province:
Government of British Columbia
Government of Alberta
Government of Saskatchewan
Government of Manitoba
Government of Ontario
Government of Quebec
Students in some provinces have access to free health services online or by phone. Find out more here:
Manitoba:
Health Links - Info Santé
Ontario:
Ontario Telemedicine Network
Telehealth Ontario
Quebec:
Info-Santé 811
You may be able to find resources to support your mental health during the pandemic:
1. at your student Plan website at www.studentcare.ca / www.aseq.ca. Check what your Plan may have to offer in psychology coverage and other mental health services.
2. through health and counselling services offered by your academic institution, where available
3. through national programs:
Wellness Together Canada
(Crisis Text Line: Text WELLNESS to 741741)
National Suicide Prevention Lifeline
(1-800-273-8255 | 24/7)
First Nations and Inuit Hope for
Wellness Help Line
(1-855-242-3310 | 24/7)
Naseeha Youth Helpline
(1-866-627-3342 | 9 am – 6 pm PST)
4. through your provincial health services:
British Columbia:
Alberta:
Distress Centre
(403-266-HELP | 24/7)
Saskatchewan:
Manitoba:
Canadian Mental Health Association
(204-775-6442)
Mobile Crisis Line
(204-940-1781 | 24/7)
Klinic Crisis Line
(204-786-8686 | 24/7)
Kids Help Phone
(1-800-668-6868 or text CONNECT to
686868 | 24/7)
Ontario:
ConnexOntario
(1-866-531-2600 | 24/7)
Talk4healing
(1-855-554-HEAL | 24/7)
Quebec:
Protecting your well-being in the COVID-19 pandemic
Revivre
(1-866-738-4873 | Mon. – Fri. 9 am to 5 pm)
Centre d’écoute et de référence multi-écoute
(514 737-3604 | Mon. – Fri. 9 am to 12 pm and 1 pm to 5 pm))
Tel-Jeunes
(1-800-263-2266, text 514-600-1002 | 24/7)
Ligne Parents
(1-800-361-5085 | 24/7)
Écoute Entraide
(514 278-2130 | every day, 8 am to 10 pm)
Centre pour les victimes d’agressions sexuelles de Montréal
(1-888-933-9007 | 24/7)
Inter-Ligne
(1-888-505-1010 | 24/7)
Tel-Ainés
(514-353-2463 | every day, 10 am to 10 pm)
If you're in crisis, call 911 immediately.